iPad – Not Charging

To charge your device, follow these steps:

  1. Connect your device to the USB cable that comes with it.  For a third-party accessory, check that it’s Apple certified.
  2. Plug into one of these three power sources:
  • Wall power outlet

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.
  • Computer

Plug your charging cable into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode. Don’t use the USB ports on your keyboard.
  • Power accessory

Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.

If an alert says that your accessory isn’t supported or certified

These alerts can appear for a few reasons:

  • Your iPad might have a dirty or damaged charging port
  • Your iPad needs more power from your power adapter or other power source
  • Your charging accessory is defective, damaged, or not certified by Apple
  • Your USB charger isn’t designed to charge iPad

These instructions were adapted from this website: https://www.lifewire.com/what-to-do-ipad-wont-charge-1994539 and https://support.apple.com/en-us/HT211203